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Terms of Service

Important Legal Information

- General
- Security
- Exclusions and Limitations
- Content Changes
- Trade Mark and Copyright Notices
- Links to this website
- Links from this website
- Software
- Conclusion

General
The user is solely responsible to provide valid and accurate information needed to complete RolGold orders.
The user is solely responsible for all payments, even if the instructions provided by user are incorrect.
Users must be aware that the electronic transfer of the product into the wrong account due to a wrong account number given by the user are not reversible. We have no powers to retrieve the product placed in another users account. You simply must give us the correct account number to prevent this from happening.
RolGold orders are binding contracts between the user and RolGold and will be honoured by the user. Payment must be good funds of the exact amount specified in the user's order, net of all fees.
If the user fails to remit good funds of the exact amount specified in the users order, net of all fees, RolGold, at its sole discretion, may reduce the RolGold order to the amount of funds received.
If the user remits more than the amount of good funds necessary to fulfill their order, net of all fees, then RolGold, at its sole discretion, may:
(i) adjust the users order to the exact amount of funds received,
(ii) enter a new order for the amount of the excess funds received at the exchange rate at the time of the entry of the new order.
Payment may not be counterfeit or otherwise fraudulent. The user agrees that any attempt to remit fraudulent funds will result in prosecution to the fullest extent of the law and the notification to the general public of user's actions via posting on the RolGold website, public and private discussion boards or by any other means, at RolGold's discretion.
Payments are final and not reversible except as provided in this Agreement and as displayed in our Refunds, Returns and Cancellation Policy.
Any tax consequences of RolGold orders and or transactions are the sole responsibility of the user.
The product transfer to the product account nominated by the user in their order will occur, subject to availability, within 48 hours of the funds being fully cleared and received to the satisfaction of RolGold.

We reserve the right to refuse service to particular individuals or entities, at our sole discretion, with or without cause. NO correspondence will be entered into.
We reserve the right to report any fraudulent or suspicious activity to the appropriate authorities.
Members must supply valid identification documents to accompany their membership application. Documents must be clear copies of a current Passport or Drivers Licence, along with a recent utility bill or bank statement. Other means of identification or documentation may be requested by RolGold at any time. Members must supply a valid landline telephone number in which RolGold staff can call to verify membership contact and order details. We reserve the right to cancel pending memberships and orders if we are unable to make contact. Mobile phone or Internet phone numbers are not permitted. This is a due diligence requirement to avoid fraud and illegal activity (including Money Laundering). As we are a money service business we are required by international financial regulations to perform these KYC (Know Your Customer) tasks.
This service is independently operated and is neither endorsed by nor affiliated with any digital gold or silver provider. In the event of any questions about our service and/or your order, you should contact us directly using the Support section of the web site. Please do not contact the digital gold or silver provider about an order, as they will not be able to help you with any issue relating to this service.
All transactions into or out of or between accounts of digital gold or silver operators shall be subject to the Terms & Conditions of those operators as outlined on their respective web sites.
Force Majeur. RolGold will not be responsible for delays or failures in the transmission, receipt or execution of orders, remittances, payments, or information due to events or systems beyond its control. The obligations of this contract precede any government enactment. RolGold, its owners, employees, agents or affiliates will not be responsible for any loss, damage or injury resulting from any event or system beyond its control.
RolGold will not fulfill any exchange transactions ordered by the user if the user uses, or attempts to use the RolGold service in connection with tampering, modifying or otherwise corrupting the security or functionality of the RolGold services. Additionally, the user will be subject to damages and other penalties, including criminal prosecution where available and the notification of the general public of the user's actions, at the sole discretion of RolGold.
RolGold will not fulfill any exchange transactions ordered by the user, if ordered not to do so by an order from a court or arbitration body of acceptable jurisdiction or official body or group such as a Market Makers Association, or gold supplier such as e-gold or e-Bullion for example, or as determined by RolGold.
The user is solely and completely responsible for the Gold or Silver account given in any order to RolGold and the contents and disposal of contents thereof. RolGold will not be held responsible for the use or disposal of the value or contents of any Gold or Silver account. This especially includes investment programs. We are not affiliated to, nor do we endorse investment programs. If our banner or link appears on any such program this is merely an advertisement of our services. We stress the danger involved in any such programs and suggest extreme caution before transferring any amount of Gold or Silver to them.
The RolGold does not operate its own investment program.
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Security
RolGold (using the trading name of RolGold) takes the security and privacy of its systems and its customers' data very seriously. We constantly review our systems and data to ensure the best possible service to our customers. RolGold will investigate any breach of security with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
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Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, RolGold,
(a) excludes all representations and warranties relating to this website and its contents, including in relation to any inaccuracies or omissions in this website; and
(b) excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised RolGold of the possibility of such potential loss) or any indirect, consequential and incidental damages.
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Content Changes
RolGold may make changes to the contents of this website, including to the descriptions and prices of goods and services advertised, at any time and without notice.
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Trade Mark and Copyright Notices
RolGold, RG and RolGold symbols are registered trade marks of RolGold. This website is © RolGold 2008. All rights reserved.
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Links to this website
You may create a link to any page of this website without the prior written consent of RolGold. But, If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
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Links from this website
RolGold does not monitor or review the content of other party's websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by RolGold and RolGold should not be regarded as the publisher of such opinions or material.
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Software
Although RolGold uses reasonable endeavours to ensure that any software made available by it on this web site is suitable for downloading, installation and use by third parties, all such software is provided "as is", without any warranty of whatsoever nature. Specifically, and without limitation, RolGold does not warrant that any such software is virus free, without defects, Year 2000-compliant, compatible with other software or operating systems or suitable for any specific purpose. RolGold accepts no liability for any loss or damage of whatsoever nature caused by the downloading, installation or use of any such software, provided that RolGold's liability for death or personal injury caused by its or its employees' negligence is not excluded. The general provisions above continue to apply to any such use of software.
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Conclusion
These terms are governed by international law. By accessing this website you consent to these terms. If any of these terms are deemed invalid or unenforceable for any reason, (including, but not limited to the exclusions and limitations set out above) then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply.